Employee performance at PT Pegadaian Ragional Office Region III and Palembang

Abstract

 PT Pegadaian Regional Office III and Palembang Branch. Leadership style plays an important role in improving employee performance which has a direct impact on achieving company goals. This study uses a quantitative method with total sampling of all employees at PT Pegadaian Regional Office III and Palembang Branch. The results of the analysis show that leadership style has a positive and significant influence on employee performance, especially in the decision-making process, by providing employees with the opportunity to provide input. However, there are still some employees who feel less listened to, which can hinder performance improvement. The findings provide implications for the development of a more inclusive and responsive leadership strategy at PT Pegadaian.